Legal
Terms of Service
Last updated 22 October 2026
These terms apply when you use quakeship.com, create a Quakeship account, or use a Quakeship product through it. Quakeship is an independent software business in India, run by Chandrasekhar Sahoo as a sole proprietorship (“Quakeship”, “we”). By creating an account, you agree to these terms and to our Privacy Policy.
Your account
- You must be 18 or older, and each account is for one person.
- Give your real name and an email address you control. You can’t use Quakeship products until the address is verified.
- Keep your password to yourself. You’re responsible for what happens under your account, so tell us at support@quakeship.com if you think someone else has used it.
- You can delete your account at any time from your account page.
Using Quakeship fairly
Don’t use Quakeship to break the law or harm others. In particular, don’t:
- try to get around usage limits, verification or security measures, or access accounts or systems that aren’t yours;
- create accounts automatically or in bulk, or share one account between several people;
- overload, probe or attack our servers, or use Quakeship to attack anyone else’s;
- use Quakeship to process content you don’t have the right to use, or content that is illegal.
Products and limits
Each product may set its own usage limits or additional terms, which we show you before you use it. Free products and trials are offered as they are, and we may change their limits, or change or retire a product, as Quakeship grows. We’ll give account holders reasonable notice of changes that take something away.
No Quakeship product currently charges through the website. If we introduce paid plans, their price and terms will be shown before you pay.
Your content
Anything you submit to a Quakeship product stays yours. You give us only the permission we need to process it, show it to the people you share it with, and return the result to you.
Quakeship Auto
These extra terms apply when you use Quakeship Auto. “You” means the person using Auto, and, where you act for a business, that business too.
What Auto is
- Auto is software for keeping track of cars, customers and loan files. Quakeship is not a lender, a loan agent or arranger, a car dealer, a marketplace or an adviser, and is not engaged by any bank or NBFC.
- We don’t check anyone’s identity, documents or credit, and we don’t take part in any sale or loan. EMI, LTV and payout figures in Auto are estimates; check them before you rely on them.
Customer data
- You, or the business you add a customer for, decide what to keep about them and why. Keep only what you need for the car or loan you’re working on.
- Before you add someone’s details or documents (a buyer, a seller, a bank officer, someone who put money into a car, or a team member who hasn’t joined yet), tell them what you’re keeping and why, and have their permission.
- Upload Aadhaar only as a masked copy, with the first 8 digits hidden, and don’t type in more than its last 4 digits.
- Don’t upload credit reports or record credit scores. Auto keeps only how the CIBIL check went.
- If you work with banks or NBFCs under a DSA or connector agreement, make sure it lets you keep customer documents in Auto.
- When a customer asks you to delete their details, or you no longer need them, delete them, or ask us to. A business’s owner can delete the whole business from its Settings, and anyone can delete their own Auto data under You.
What we do with that data
We store and process the data you keep in Auto on your behalf, only to run Auto for you. We:
- don’t open it, use it or share it for any other purpose, except to fix a problem you ask us to fix, keep Auto secure, or when the law requires it;
- keep it confidential and protect it as described in our Privacy Policy;
- tell you promptly if a breach affects it, and help you deal with it;
- help you answer your customers’ requests, and delete data when you ask us to.
Links you share
Customer car links, catalogues, document links and resell links open for anyone who has the link. You choose who to send them to. Once sent, we can’t control where a link goes, so turn off any link you no longer want working. Document and resell links also stop on their own when they expire.
Your business
- Any licence, registration or tax your business needs is yours to have. Auto doesn’t check them.
- Owners and managers are responsible for who they add to their business and what those people can see. Removing someone ends their access at once.
- Money in is only a record you keep. Quakeship doesn’t hold, move or guarantee any money, and isn’t part of any arrangement between you and the people who put money in.
- A car you share with a business becomes part of that business’s files too, and stays with the business if you stop working with it.
Pausing and deleting
We may pause or delete an account, a business in Auto, or anything in it that breaks these terms or puts other users or our systems at risk. Where it’s safe to, we’ll pause it first, tell you why and give you a chance to respond. While paused, it can’t be used and its links don’t open. Deleting it never removes what other people still work with, such as a car you shared with a business.
No warranty
We work hard to keep Quakeship reliable, but it’s provided “as is” and “as available”, without warranties of any kind, to the extent the law allows. Check any output you rely on for something important.
Limitation of liability
To the extent the law allows, Quakeship isn’t liable for indirect or consequential losses, such as lost profits or data, and our total liability for any claim is limited to the greater of what you paid us in the 12 months before it arose and ₹1,000. Nothing in these terms limits liability that can’t be limited by law.
Law
These terms are governed by the laws of India. Any dispute will be heard by the courts in Bhubaneswar, Odisha.
Changes
When these terms change, we update this page and its date, and email account holders about significant changes before they take effect. Continuing to use Quakeship after that means you accept the new terms.
Contact
Questions about these terms: support@quakeship.com.